A customer from Malad recently had a shocking experience at Computech Store in Thane. He had called the store on Sunday morning to confirm the availability of a Gigabyte RX 9070 16GB GPU at ₹77,499, which was the lowest price compared to other websites. The store staff confirmed the availability and even gave directions from Thane West station, but when the customer reached the store at 4:00 PM, he was quoted ₹78,999.
The customer played the call recording in front of the store staff, who admitted that it was their own number. However, the store staff shamelessly lied that they only had 3 units at ₹77,499, which got sold out. The customer was left frustrated and wasted 3 hours of his Sunday commute from Malad to Thane and back.
Context: Bait-and-switch tactics by local stores
Bait-and-switch tactics by local stores are not uncommon in Mumbai. In recent times, several customers have reported being duped by stores in the city. While Computech Store in Thane is not the first store to be accused of this tactic, it is a stark reminder of the need for customers to be cautious when dealing with local stores.
The customer in question had called the store on Sunday morning to confirm the availability of the GPU. The store staff confirmed the availability and even gave directions from Thane West station. However, when the customer reached the store at 4:00 PM, he was quoted ₹78,999.
Response: Store’s pathetic attitude and zero accountability
The store staff’s pathetic attitude and zero accountability towards the customer’s experience is a stark reminder of the need for stores to treat customers with respect and dignity. The customer was left frustrated and wasted 3 hours of his Sunday commute from Malad to Thane and back.
Computech Store in Thane has wasted 3 hours of a customer’s Sunday, and the customer is holding off on buying a GPU for now. The store’s pathetic attitude and zero accountability have left a bad taste in the customer’s mouth. We urge all customers to be cautious when dealing with local stores and to report any instances of bait-and-switch tactics.
**Forward Context:** The customer is holding off on buying a GPU for now and is advising others to stay away from Computech Store in Thane. The store’s pathetic attitude and zero accountability have left a bad taste in the customer’s mouth.